FOOD SERVICE & HOSPITALITY MANAGEMENT
Burlington County College
to BCC's Food Service & Hospitality Management (FSM)
Home Page
Updated: July 2008
Click on the
CAPITALIZED topics below for more information on other pages. 
Teaching in All
Subjects at Burlington County College New Web Site: Fall 2005
Wanted: Culinary Arts and Baking
Part-Time Instructors: Click on Teaching Jobs... above
FSM CURRICULUM FSM COURSES NON-CREDIT COURSES
FSM GRADES FSM COURSE OBJECTIVES & OUTLINES
FSM CAREERS FSM ADVISORY COMMITTEE FSM NEWS
CAREER SALARIES TRANSFER INFORMATION
UPCOMING FSM COURSES COURSE SYLLABI
EMPLOYERS SEEKING STUDENT EMPLOYEES
New!!
Employers Needing Sanitation Training for Their Workers
For the new worker and the seasoned veteran
FSM 125 Applied Food Service Sanitation and Safety.
3 credits. For more information about the Internet format: sbergonz@bcc.edu
A 25 Credit Career Development Program in Food Service & Hospitality Management.
Transfer Information (click here)
Vo-Tech
High Schools & Four Year Colleges
Drexel
at BCC http://www.drexelatbcc.org/
Drexel at BCC: Hospitality Management http://www.drexelatbcc.org/admissions/academics/#hospitality
From a former Burlington County Student who is a Food Service Management Professional:
"...food service is fun, exciting, fast-paced, ever-changing, never boring, offers variety, and an excellent place to meet new people..."
From The National Restaurant Association:
- The year 2006: food service operations employed 12.5 million workers
http://www.restaurant.org/careers/whoswho.cfm
- Management positions will increase 12% from 2006 to 2016
http://www.collegegrad.com/careers/manag32.shtml
- 25,000 new food service managers are needed each year
From the Bureau of Labor Statistics ( http://www.bls.gov/oco/ocos024.htm#outlook ):
- Projected employment for the Food Service Manager occupation is projected to be 368,000 jobs in the year 2016
From the Workforce New
- Working conditions
-- Frequent customer contact
-- Work under little direct supervision
-- Work overtime, nights, and weekends
-- Generally work indoors
-- Most work in restaurants, catering halls, hotels, or
cafeterias
-- Some are self employed
- Worker requirements
-- Managing the activities of others
-- Dealing directly with customers
-- Understand health regulations covering food service
-- Plan and direct the activities of others
-- Work under occasional stress to meet deadlines
-- See, speak, and hear well
- Related education 
-- These high school subjects
are helpful in preparing for this career: Business, Mathematics, Home
Economics, English, Marketing
-- Post Secondary Education: A two year associate's
degree in Food Services Technology or a two year vocational program are usually
required; a bachelor's degree in Food Service Management is desirable for
advancement
UNLIMITED CAREER CHOICES AND OPPORTUNITIES!
- Where can food service and hospitality managers work?
Airlines
Cafeterias
Camps
Catering
Convenience Stores
Fast Food Cruise Lines
Hospitals Fine
Dining Nursing Homes
Military Night
Clubs Prisons
Resorts
Private Clubs
Schools
Restaurants Stadiums Theme
Parks Transportation
Day-care
Casinos
Hotels
Colleges Mobile
Caterers
Retreats
Supermarkets Take-out Food
Courts Convention Centers
- What jobs?
Regional Manager
Restaurant Manager Assistant
Manager Food
Service Supervisor
Executive Chef
Kitchen Manager Bar
Manager Dietary Manager
Dining Room Manager Catering Director
Kitchen Manager Food/Beverage Director
Supplier
Owner
Regional Manager Trainer
Dietitian
Educator
Salesperson
Dietetic Technician
Hotel
Administrator Hospitality
Sales Hotel Supplier
Hospitality Supervisor
Hospitality
Trainer Rooms
Executive Hospitality Educator Housekeeping Executive
School Foodservice & Nutrition
Specialist Certified
Food Service Executive or Manager
- What does a Food Service and Hospitality Manager do?
-- Provides leadership and build teamwork
-- Leads by example and enjoys being a host
-- Builds morale
-- Sees that guests feel welcome and want to return
-- Serves tasty food and comfortable lodging accommodations
that meets or exceeds
customers'
expectations
-- Provides a clean and enjoyable atmosphere
-- Solves customer complaints
-- Plans menus, develops new recipes and taste-tests food
-- Interviews, hires, fires and schedules employees
-- Orders supplies, food and equipment
-- Oversees kitchens and dining rooms
-- Ensures sanitation and safety standards are met
-- Trains employees and provide career guidance
-- Maintains accounting records, pay employees and pay bills
-- Secures and deposits money
-- Pitches-in and helps whenever needed
-- Markets and promotes the operation, seeking customers
come again
-- Seeks to improve management skills through lifelong
education
-- Sees that all employees practice a philosophy of customer
service is a priority
-- And makes a profit!!
For the individual who has no work experience in food service or the
hospitality industry, the person should obtain an entry-level position in an
area of their choice. This is to gain insight to the challenges and
rewards the industry offers. This experience cannot be learned from
books. Two resources for students:
- The BCC Jobs Hotline: (609) 894-9311, ext. 7717
- The BCC Job Placement Web Page: http://staff.bcc.edu/jobs
This Food Service Management & Hospitality (FSM) Curriculum:
- Prepares a student for an entry level food service management position in a commercial or institutional facility
- For students interested in the lodging industry, provides them with the a management and business education
- Provides career development to food service professionals
-- Sanitation, Nutrition and Supervision courses will meet the formal education requirements for certified cooks and chefs, dietary managers, and food service supervisor (dietetic assistant)
- Coordinated with BCIT, Burlington County Institute of Technology (www.bcit.cc/AdultEd/culinary.htm) phone number: 267-4226, ext. 230)
-- BCIT students enrolled in Culinary Arts earn college credit towards the BCC FSM degree
-- BCC FSM students can complete their culinary arts training (FSM 105 Culinary Arts 1) at BCIT or at BCC
FSM Brochure is now available. Call, e mail or phone (all listed at the bottom of this page) if you wish a copy.
Need more information?
- Write to: Steve
Bergonzoni
Director, Food Service &
Burlington County College
Route
- Call: (609) 894-9311 ext. 2750
- Or e mail me at sbergonz@bcc.edu
FSM CURRICULUM FSM COURSES FSM TEXTBOOKS FSM FACULTY
FSM ADVISORY COMMITTEE FSM NEWS
FSM GRADES FSM COURSE OBJECTIVES & OUTLINES FSM CAREERS
CAREER SALARIES TRANSFER INFORMATION
UPCOMING FSM COURSES COURSE SYLLABI
If you have comments
or suggestions, e mail me at sbergonz@bcc.edu
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