Welcome to BCC's Food Service & Hospitality Management (FSM) Home Page Updated: June 2006

 

 Click on the CAPITALIZED topics below for more information on other pages. 
 

   "...food service is fun, exciting, fast-paced, ever-changing, never boring, offers variety, and an excellent place to meet new people..."

- The year 2006:  food service operations employ 12.5 million workers, making it one of the fastest growing industries in our economy
       http://www.restaurant.org/careers/whoswho.cfm

- Management positions will increase 12% from 2006 to 2016
       http://www.collegegrad.com/careers/manag32.shtml

- 25,000 new food service managers are needed each year

From the Bureau of Labor Statistics:

- Total employment for the Food Service and Lodging Managers occupation is projected to be 756,909 jobs in the year 2006

From the Workforce New Jersey Public Information Network Web Page: Food Service Manager

- Working conditions
    -- Frequent customer contact
    -- Work under little direct supervision
    -- Work overtime, nights, and weekends
    -- Generally work indoors
    -- Most work in restaurants, catering halls, hotels, or cafeterias
    -- Some are self employed

- Worker requirements
    -- Managing the activities of others
    -- Dealing directly with customers
    -- Understand health regulations covering food service
    -- Plan and direct the activities of others
    -- Work under occasional stress to meet deadlines
    -- See, speak, and hear well
- Related education 
    -- These high school subjects are helpful in preparing for this career: Business, Mathematics, Home Economics, English, Marketing
    -- Post Secondary Education:  A two year associate's degree in Food Services Technology or a two year vocational program are usually required; a bachelor's degree in Food Service Management is desirable for advancement

UNLIMITED CAREER CHOICES AND OPPORTUNITIES!

- Where can food service and hospitality managers work?

    Airlines         Cafeterias       Camps        Catering            Convenience Stores
    Fast Food    Cruise Lines    Hospitals     Fine Dining        Nursing Homes
    Military        Night Clubs     Prisons        Resorts             Private Clubs
    Schools        Restaurants     Stadiums     Theme Parks     Transportation
    Day-care     Casinos           Hotels         Colleges            Mobile Caterers
    Retreats       Supermarkets  Take-out     Food Courts     Convention Centers
 
- What jobs?
 
    Regional Manager         Restaurant Manager Assistant Manager     Food Service Supervisor
    Executive Chef               Kitchen Manager      Bar Manager            Dietary Manager
    Dining Room Manager   Catering Director      Kitchen Manager      Food/Beverage Director
    Supplier                         Owner                     Regional Manager     Trainer
    Dietitian                         Educator                  Salesperson              Dietetic Technician
    Hotel Administrator        Hospitality Sales      Hotel Supplier          Hospitality Supervisor
    Hospitality Trainer          Rooms Executive     Hospitality Educator Housekeeping Executive
    School Foodservice & Nutrition Specialist     Certified Food Service Executive or Manager

- What does a Food Service and Hospitality Manager do?
 
    -- Provides leadership and build teamwork
    -- Leads by example and enjoys being a host
    -- Builds morale
    -- Sees that guests feel welcome and want to return
    -- Serves tasty food and comfortable lodging accommodations that meets or exceeds
            customers' expectations
    -- Provides a clean and enjoyable atmosphere
    -- Solves customer complaints
    -- Plans menus, develops new recipes and taste-tests food
    -- Interviews, hires, fires and schedules employees
    -- Orders supplies, food and equipment
    -- Oversees kitchens and dining rooms
    -- Ensures sanitation and safety standards are met
    -- Trains employees and provide career guidance
    -- Maintains accounting records, pay employees and pay bills
    -- Secures and deposits money
    -- Pitches-in and helps whenever needed
    -- Markets and promotes the operation, seeking customers come again
    -- Seeks to improve management skills through lifelong education
    -- Sees that all employees practice a philosophy of customer service is a priority
    -- And makes a profit!!

For the individual who has no work experience in food service or the hospitality industry, the person should obtain an entry-level position in an area of their choice.  This is to gain insight to the challenges and rewards the industry offers.  This experience cannot be learned from books.  Two resources for students:
    - The BCC Job Placement Web Page: http://staff.bcc.edu/jobs

This Food Service Management & Hospitality (FSM) Curriculum:

- Prepares a student for an entry level food service management position in a commercial or institutional facility

- For students interested in the lodging industry, provides them with the a management and business education

- Provides career development to food service professionals

  -- Sanitation, Nutrition and Supervision courses will meet the formal education requirements for certified cooks and chefs, dietary managers, and food service supervisor (dietetic assistant)

  -- BCIT students enrolled in Culinary Arts earn college credit towards the BCC FSM degree

  -- BCC FSM students can complete their culinary arts training (FSM 105 Culinary Arts 1) at BCIT or at BCC

FSM Brochure is now available.  Call, e mail or phone (all listed at the bottom of this page) if you wish a copy.

Need more information?
- Write to: Steve Bergonzoni
                    Director, Food Service & Hospitality Management
                    Burlington County College
                    Route 530
                    Pemberton NJ 08068-1599

- Call:           (609) 894-9311 ext. 2750

- Or e mail me at sbergonz@bcc.edu

 

If you have comments or suggestions, e mail me at sbergonz@bcc.edu