How to Access Blackboard
At Burlington County College

If you are a student taking a Fall 2014 online, hybrid or web enhanced course and you have taken any course(s) that used Blackboard at BCC in 2013 or previously in 2014, you may continue using your existing account and your Fall course(s) will appear automatically on the day they are scheduled to begin.

New accounts for students who did NOT take courses in Blackboard during 2013 or earlier in 2014 will be created shortly before the start of the semester; therefore you will not be able to log in until August 28th in the late afternoon, or two business days after you register, whichever is later.

Students who did not take courses in Blackboard in 2013 or previously in 2014 must use the instructions below to login.

Initial Student Login Instructions

NEW! Quick Login Procedure Video

Click this link for a quick 5-minute login procedure video

Step-by-step Login Procedure

  1. Go to
    Troubleshooting tip: If you do not see a BCC logo above the username and password box you may be at the wrong site - please try again! Do not bookmark the Blackboard username and password screen unless you follow our special bookmark instructions. Instead, write down the address or print out this page.

  2. If you receive any security warnings read them carefully and use your best judgement in accepting what makes the most sense to you
    Troubleshooting tip: We strongly recommend that you have and run anti-virus software whenever you are on the Internet. Also, using a compatible or certified web browser will provide the best experience in your online course.

  3. Type your Blackboard User name in the space provided
    Your Blackboard User name is the same as your WebAdvisor User ID and your MyMail Username. For most BCC students this is your first name followed by an "underscore" (underline character) and your last name. For example, a student named John Brown would have a user ID of 'john_brown' (without the quotes).
    Troubleshooting tip: Try visiting the WebAdvisor FAQ page or the MyMail FAQ page for more information on BCC usernames.

  4. Type your Password in the space provided
    Passwords are reset periodically! Your initial Blackboard password is the date-of-birth BCC has on file for you in MMDDYY format with no punctuation and no spaces. For example, a student born on Jan, 1, 2001 would have an initial Password of '010101' (without the quotes) and a student born on November 25, 1976 would have an initial password '112576' (without the quotes).
    Troubleshooting tip: Try visiting the WebAdvisor FAQ page for more information on BCC passwords.

  5. Click the Login button. You will be taken to the BCC eLearning page
    The first time you log into Blackboard you will use your birthdate as your initial login and you must change your password immediately. This is very important! Changing your Blackboard password does not change your password on other BCC systems. We also recommend that you investigate the "Personal Information" and "Privacy Options" settings available from the My Places area.

  6. Click your name near the top right-hand corner of the screen
    Then click Settings near the bottom of the drop-down menu and select the "Personal Information" link then "Change Password" - enter a new password twice then click the Submit button to create your personal, self-selected password. You will use your own self-selected password for the rest of the semester. Do not forget your self-selected password! On every login thereafter you will be taken directly to your BCC eLearning page.
    Troubleshooting tip: In case you ever forget your password you can have a temporary password sent to your BCC e-mail address by using the "Forgot Your Password?" link from the Blackboard entry page, by using your BCC e-mail address and this link, you can get your password reset 24/7, automatically.

  7. After changing your password, retrun to the BCC eLearning page and click on the course title to enter your course(s)
    Troubleshooting tip: If the semester has not yet begun, or has ended, you will not be able to access any courses.

Technical Support

Need a list of software requirements for using Blackboard?

Looking for more information on Security Alerts?

Forgot your Blackboard password? Click Here!

Sometmes you can login, sometime you can't? The problem may be a bad bookmark!

For all other Technical Support issues...

Primary technical support is provided by your professor. This means that your professor should always be the first person you contact if your are having any problems with your course. If you are having problems with more than one course contact all of your professors! Before contacting your professor, however, please review all of the information on this page, especially the links above. Up to date information on the computing requirements for Blackboard hosted courses is also available on Blackboard's Supported Browsers & Operating Systems page.

Technical support for BCC's Blackboard system may also be available from the Office of Distance Learning by calling Extension 1790 at (609) 894-9311 or (856) 222-9311. The Office of Distance Learning can also be reached by e-mail to but please note that only your Professor can make specific course-related decisions regarding class material and grading.

Assistance with BCC systems other than Blackboard (for instance BCC e-mail and BCC WebAdvisor) can be obtained from the Student Information Desk located on the Pemberton Campus in the Student Lounge. Students can access the info desk in person, by e-mail to or by calling extension 1388 at (609) 894-9311 or (856) 222-9311. The Office of Distance Education can not provide assistance with any system except Blackboard.

Blackboard is available for your use 24/7 during the semester except on Fridays between 2:00 AM and 6:00 AM each week. The system is sometimes down for scheduled maintenance during those hours.

How to Contact Your Professor

Need Distance Learning Faculty contact information? Click Here!

Many BCC faculty members who teach via Distance Learning also have contact information listed on-line at and most can be reached in a variety of ways. General employee contact information can be found by visiting If you cannot find out how to contact your professor by either of these means, then contact BCC's Office of Distance Learning by calling Extension 1790 at (609) 894-9311 or (856) 222-9311. The Office of Distance Learning can also be reached by e-mail to

Blackboard Learn 9.1 Student and Faculty Orientation / Training Videos

Please note that BCC migrated to a new server and a completely different Blackboard system on 05/18/2011. The correct address for our active server remains which is unchanged since 2008.

You need Macromedia Flash to play these videos.

Accessibility Features - All videos are closed captioned. Click the CC button in the player to see the captions.

  1. How to Change Your Blackboard Learn 9.1 Password
  2. Participating in Blackboard Learn 9.1 Discussions
  3. Taking Blackboard Learn 9.1 Assessments (Tests, Quizzes and Surveys)
  4. Submitting Blackboard Learn 9.1 Assignments via the Dropbox
  5. Checking Grades in Blackboard Learn 9.1
  6. Additional Tutorials for Students
  7. Additional Tutorials for Faculty Only

New to Distance Learning? - Distance Learning Orientation
Click the link (above) for Presentation, click slides to advance

Good luck with your studies!

Page Last Updated - August 26, 2014, Burlington County College, Pemberton NJ

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